How Mindset Digital Helped TomVets Dominate
the Home Veterinary Market
Introduction
Overview of TomVets:
TomVets is an innovative home veterinary service platform that provides high-quality medical care in the comfort of the client’s home. Facing the challenge of standing out in an emerging and highly competitive market, TomVets needed a robust strategy to increase its visibility and improve lead acquisition efficiency.
Challenge:
The main challenge was to transform the traditional marketing approach into one that maximised digital capabilities to attract clients both globally and locally, while efficiently directing those leads to a WhatsApp conversation — optimising the conversion process.
Strategy and Implemented Solution
SEO (Search Engine Optimization):
We implemented a comprehensive SEO strategy that included the optimisation of meta tags, content enriched with relevant keywords in the veterinary sector, and a search engine–friendly website structure. Meticulous work was done to create content that not only appealed to pet owners but also highlighted TomVets’ unique services, ensuring high visibility in related search results.
SEM (Search Engine Marketing):
We developed SEM campaigns specifically targeted at audiences interested in home veterinary services. The campaigns were finely segmented to capture high-quality leads seeking immediate services, with ads designed to drive direct action via WhatsApp — enabling instant and personalised interaction.
Results and Benefits
Impact of SEO and SEM:
The combination of SEO and SEM resulted in a more than 2x increase in organic traffic and a notable rise in lead conversions through WhatsApp within the first six months. These strategies not only improved TomVets’ visibility but also significantly expanded its active client base.

“The collaboration with Mindset Digital has been transformative. We’ve not only seen an impressive increase in our leads, but the quality of interactions has also improved, providing faster and more personalised service to our clients.”
Conclusions
Final Reflections:
TomVets is a clear example of how a well-executed digital strategy can revolutionise even the most traditional markets. Mindset Digital is proud to have supported TomVets on its journey towards digitalisation and business success.
Ready to transform your business with innovative digital solutions? Contact Mindset Digital today and discover how we can help you reach and exceed your digital marketing goals.

